HUM's App Revamp: Improved Features for a Better Ride

Hello HUM drivers and riders! We’re excited to announce the release of the latest round of app updates. We greatly appreciate all the feedback and advice we’ve heard from the community, and now, the time has come to implement that feedback into actual changes to elevate your experience. Our primary focus is on fortifying the stability of the new apps to pave the way for future enhancements for everyone. This new platform will provide the framework for us to grow and scale further. 

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HUM Rideshare

Several changes have come to the HUM Rider app to improve the interface and app navigation and deliver a more personalized rideshare experience. Furthermore, the app now has identical appearances on both iOS and Android platforms for seamless consistency.

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HUM Driver

The HUM Driver app has received several overhauls in order to ensure the greatest ease of building and maintaining your own rideshare business. Chief amongst these changes is an updated interface, making it easier to track ride history and fare earnings, as well as new filters that clearly separate scheduled rides from on-demand rides. Along with the rider app, HUM Driver also now has identical layouts on iOS and Android.

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Full list of updates

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Rider App:

• A complete overhaul of the ride-booking experience, with a modern and intuitive design
• Improved map and booking flow for seamless ride scheduling
• Improved pre-scheduled ride functionality:some text
  • Simpler process for pre-scheduling your ride
  • Easier access to view and manage upcoming rides
• Convenient access to promotions and discounts from select HUM partners

Driver App

• Optimized Driver Experiencesome text
  • Revamped ride history section with an improved interface and clearer fare, making it easier to review earnings and ride details

General Backend Improvements

• Reduced latency
• Decreased instances of bugs 
• Enhanced GPS accuracy and fare tracking for rides

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Coming Soon...

• Luxury: A new classification of vehicles to elevate your experience even further.
• Ride Start OTP: A one-time pin provided to both rider and driver assures that both parties are in the right place at the right time. This additional security ensures a safe ride for everyone.
• Heat Maps for drivers: Looking for rides? Heat maps will show you where HUM is busiest in real-time to find more rides
• Favorite Drivers: HUM’s core focus is allowing riders to continuously book drivers they know and trust. Future updates will streamline this experience, allowing riders to “Favorite” specific drivers within the app.
• Multiple Destinations: HUM drivers get you where you need to go, whether that’s point A to point B, or multiple stops along the way. Future updates will allow riders to request multiple destinations within the app so that their ride is tracked as accurately as possible. 

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As always, feedback is welcome and encouraged. We trust that these updates will elevate your experience with HUM. Your continued support is invaluable as we strive to deliver a superior and ever-evolving service.

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Thank you for choosing HUM and being a part of Rideshare Done Right.

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HUM was named a Top Startup to Watch in 2024 by Phoenix Business Journal!

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